Discover the Top Settlement Services For Newcomers in Canada

April 15, 2024


  • Sinethemba Phongolo

Making a new home in a foreign land can be exciting and challenging, especially for newcomers in Canada. Fortunately, Canada prides itself on its robust network of settlement services tailored to support newcomers and refugees as they transition into Canadian society.

Many organizations and agencies offer resources to facilitate a smooth transition for newcomers in Canada from coast to coast. Whether it is language classes to enhance communication skills, employment assistance to kickstart careers, or cultural adaptation programs to foster a sense of belonging, newcomers are met with various support services.

Learn about the top settlement services designed to assist newcomers in Canada, covering language classes, employment support, and cultural integration programs for a seamless transition into Canadian society.

What Are the Newcomer Settlement Services in Canada?

Canada, renowned for its multiculturalism, offers newcomer settlement services to ease immigrants' integration into Canadian society. These services are funded by federal, provincial, and municipal governments and provide a vital support network for

  • Language training in English or French,
  • Job searching,
  • Finding suitable housing
  • Understanding the healthcare system,
  • Assistance with accessing educational resources, and
  • Providing the means to find financial assistance.

Settlement services go beyond the practicalities of starting a new life in Canada; they help newcomers make social connections by connecting newcomers with their communities and other immigrants. These programs empower newcomers to become self-sufficient and contributing members of Canadian society, enriching the nation's social fabric.

Top Settlement Services For Newcomers in Canada

Settlement services are crucial in assisting newcomers to Canada, providing them with the support and resources needed to integrate successfully into their new communities. Here is a breakdown of the top settlement services for newcomers in Canada.

Immigrant Services Society of Canada (ISSofBC)

The Immigrant Services Society of Canada (ISSofBC) is a leading settlement organization providing comprehensive services to immigrants and refugees since 1972. With offices across British Columbia, ISSofBC offers many programs and services, including

  • Settlement support,
  • Language training,
  • Employment assistance and
  • Cultural orientation.

Their holistic approach to settlement ensures that newcomers receive the support they need at every stage of their journey, from initial arrival to long-term integration into Canadian society.

Catholic Crosscultural Services (CCS)

Catholic Crosscultural Services (CCS) is another prominent settlement agency with a strong presence in Ontario. A faith-based organization with offices across Canada, CCS provides settlement services tailored to newcomers of all backgrounds. Established in 1954, CCS has served newcomers of diverse cultural and religious backgrounds, offering various programs and services tailored to their needs. These include:

  • Settlement counseling,
  • Language interpretation,
  • Employment support and
  • Youth services.

CCS strongly emphasizes cultural sensitivity and inclusivity, ensuring that all newcomers feel welcome and supported as they adjust to life in Canada.

YMCA Newcomer Services

The Young Men's Christian Association (YMCA) is a well-known organization that provides a wide range of community services, including newcomer settlement programs. YMCA Newcomer Services operates in various cities across Canada, offering support to immigrants and refugees through

  • Language training,
  • Employment workshops,
  • Housing assistance, and
  • Social integration activities.

Focusing on empowerment and community engagement, YMCA Newcomer Services helps newcomers build the skills and connections they need to thrive in their new environment.


MOSAIC is a multicultural nonprofit organization based in British Columbia, dedicated to addressing the settlement and integration needs of immigrants and refugees. Since its establishment in 1976, MOSAIC has delivered various programs and services, including:

  • Settlement assistance,
  • Employment support,
  • Legal advocacy, and
  • Youth programs.

Through direct services and community partnerships, MOSAIC aims to foster inclusivity and social cohesion, ensuring newcomers feel valued and supported in their new home.

Costi Immigrant Services

Costi Immigrant Services is a renowned settlement agency operating in the Greater Toronto Area and beyond, serving newcomers in Calgary and surrounding areas. Costi Immigrant Services offers comprehensive settlement programs on language training, employment support, and youth services. With over 65 years of experience, Costi offers a comprehensive program and services to facilitate newcomer integration. These include:

  • Settlement counseling,
  • Language training,
  • Employment services,
  • Housing support, and
  • Cultural orientation.

Costi's client-centered approach ensures that newcomers receive personalized support tailored to their needs, helping them overcome barriers and achieve their settlement goals.


Founded in 1973, SUCCESS strongly focuses on innovation and collaboration and strives to create inclusive and welcoming communities where newcomers can thrive and contribute to society. A settlement agency in Metro Vancouver, SUCCESS, offers language training, employment support, family services, and programs specifically designed for newcomers with disabilities. SUCCESS is one of the largest social service agencies in British Columbia, dedicated to empowering newcomers and diverse communities through various programs and services.

Welcome Place

Welcome Place, operated by the Manitoba Interfaith Immigration Council, is a refugee resettlement agency based in Winnipeg, Manitoba. A leading settlement agency, Welcome Place provides:

  • Language training,
  • Employment support,
  • Newcomer mentorship programs and
  • Services specifically designed for LGBTQ+ newcomers.

Since 1948, Welcome Place has supported and assisted refugees fleeing persecution and conflict, helping them rebuild their lives in Canada. Welcome Place is vital in ensuring refugees' successful resettlement and integration in Manitoba.

Calgary Immigrant Educational Society (CIES)

Established in 1988, Calgary Immigrant Educational Society (CIES) is a nonprofit organization helping newcomers achieve their educational, employment, and settlement goals. Focusing on educational advancement for newcomers, CIES offers language training, academic upgrading programs, and career development support. CIES provides a range of programs and services, including:

  • Language training,
  • Employment preparation,
  • Academic upgrading, and
  • Settlement support.

Through innovative programming and community partnerships, CIES helps newcomers learn about the complexities of the Canadian education and labor market systems, empowering them to build a brighter future for themselves and their families.

Access Alliance Multicultural Health and Community Services

Access Alliance Multicultural Health and Community Services is a Toronto-based organization that provides holistic health and settlement services to diverse communities. This includes immigrants, refugees, and marginalized groups. The organization, founded in 1989, serves newcomers across Ontario and provides culturally sensitive healthcare access skills, language training, and settlement support. It offers a range of programs focused on

  • Health promotion,
  • Disease prevention,
  • Mental health support, and
  • Settlement assistance.

By addressing the social determinants of health and promoting social inclusion, Access Alliance helps newcomers achieve better health outcomes.

North York Community House

North York Community House is a grassroots organization serving the diverse communities of North York, Toronto. Established in 1955, North York Community House offers a variety of programs and services to support newcomer settlement and integration, including

  • Language training,
  • Employment support,
  • Housing assistance, and
  • Community development initiatives.

Through direct services, advocacy, and community engagement, North York Community House creates a welcoming and inclusive environment where newcomers can thrive and contribute to their communities' social and local economy.

What Services Are Provided by Newcomer Settlement Services in Canada

Understanding the core services offered allows newcomers to confidently go through their Canadian journey. Below are some of the most prominent services provided to newcomer settlement services in Canada.

Language Training

Language training is one of the fundamental services newcomer settlement services offer. Proficiency in English or French is essential for newcomers to communicate effectively, access employment opportunities, and participate fully in Canadian society.

Settlement organizations provide language classes tailored to the needs of newcomers, offering instruction in speaking, listening, reading, and writing skills that enable them to pass the Canadian Language Benchmark (CLB). These classes help improve language proficiency and introduce newcomers to Canadian culture and societal norms.

Find out how to meet the IELTS requirements in Canada.

Job Search

Finding employment is a top priority for many newcomers who want to work in Canada. Settlement services offer job search assistance to help newcomers integrate into the Canadian labor market effectively. This assistance may include:

  • Resume writing workshops,
  • Job search strategies,
  • Interview preparation, and
  • Referrals to employment opportunities.

Settlement organizations also collaborate with employers to facilitate job placements and connect newcomers who want to work in Canada with employment opportunities that match their skills and experience.

Learn how to land a job offer in Canada.

Housing Support

Securing safe and affordable housing in Canada is essential for newcomers settling into their new communities. Settlement services support housing in Canada by offering

  • Information and resources on rental options,
  • Tenant rights and responsibilities,
  • Housing subsidies, and
  • Affordable housing programs.

Settlement organizations may also provide temporary housing in Canada assistance for newcomers who require immediate shelter upon arrival in Canada.

Learn more about Toronto's housing market.

Financial Assistance

Many newcomers face financial challenges as they transition to life in Canada. Settlement services offer financial assistance and guidance to help newcomers manage their finances effectively. This may include budgeting workshops, information on banking services, financial literacy training, and referrals to financial assistance programs. By equipping newcomers with the necessary financial skills and knowledge, settlement organizations empower them to achieve financial stability and independence.

Learn how to open a bank account as a foreigner in Canada.

Primary Healthcare Services

Access to healthcare in Canada is a fundamental right for all Canadians, including newcomers with Canadian permanent residency. Settlement services provide information and assistance to help newcomers access primary healthcare in Canada services, including family doctors, clinics, and hospitals. Settlement organizations may also offer healthcare in Canada promotion workshops, preventative healthcare services, and referrals to specialized healthcare providers as needed.

If you are a foreign healthcare professional, learn how to immigrate to Canada as a healthcare worker.

Education Support

Education in Canada is a pathway to success for many newcomers and their families. Settlement services offer education support to help newcomers access education in Canada and achieve their academic goals. This may include information on:

  • Educational institutions,
  • Enrollment assistance,
  • Academic advising,
  • Tutoring services, and
  • Referrals to educational resources and programs.

Community Support Groups

Building social connections and support networks is vital for newcomer integration and well-being. Settlement services facilitate the formation of community support groups where newcomers can connect with others who share similar experiences and challenges. These support groups provide newcomers with a sense of belonging, emotional support, and practical assistance on their settlement journey in Canada.

Legal Assistance

Understanding the legal system in a new country can be challenging for newcomers if they need to be properly prepared. Settlement services offer legal assistance and information to help newcomers understand their rights and obligations under Canadian law. This may include:

  • Legal workshops,
  • Consultations with immigration lawyers,
  • Assistance with immigration applications and paperwork, andReferrals to legal aid services.

If you're a lawyer, learn to become a lawyer in Canada.

Cultural Adaptation Programs

Cultural adaptation is an integral aspect of the settlement process for newcomers. Settlement services offer cultural adaptation programs to help newcomers adjust to Canadian culture, customs, and societal norms. These programs may include:

  • Cultural orientation sessions,
  • Cross-cultural communication workshops,
  • Cultural competency training for service providers and
  • Cultural events and activities.

Learn more about multiculturalism in Canada.

How Can I Become a Newcomer to Canada?

The first step is determining your eligibility to immigrate to Canada. The Canadian government offers various immigration programs, each with its own requirements. The Express Entry system is a point-based system that assesses candidates based on work experience, education, language skills, and age. It is a popular option for skilled foreign workers seeking permanent residency in Canada.

Provincial Nominee Programs are run by individual provinces and territories, each with selection criteria focusing on their domestic labor market needs. If you have a close family member who is a Canadian citizen or permanent resident. In that case, you can ask them to sponsor your permanent residency in Canada using the family sponsorship program.

Find out more about how to immigrate to Canada.


How Can I Connect With Other Immigrants Through Online Forums or Social Media Groups?

To connect with other immigrants through online forums or social media groups, search for relevant groups on platforms like Instagram, Facebook, Reddit, or LinkedIn. Joining these groups allows you to engage with fellow immigrants, share experiences, ask questions, and access valuable information and support networks.

How Can I Apply for a PR Card in Canada?

To apply for a Permanent Resident (PR) card in Canada, you can fill out the application form available on the Immigration, Refugees, and Citizenship Canada (IRCC) website and submit it along with the required supporting documents and fees. The PR card is typically issued to individuals who have been granted permanent resident status in Canada and have proven their right to live and work there.